Items 4.1 and 4.2 were considered concurrently by the Advisory Committee.
Caroline Barrière, Program Manager, Business and Technical Support Services, Recreation, Cultural and Facilities Services Department (RCFS), provided a slide presentation on current processes and programs offered by RCFS. Dan Chenier, General Manager, RCFS, was also available to answer questions from the Advisory Committee.
Alexandra Baril addressed the Advisory Committee to speak on current RCFS programs offered in French.
The Advisory Committee discussed and asked questions regarding the following topics:
- A request for data such as courses offered, registration rates, cancellation rates, preferred languages of clients using RCFS services, the current break-even threshold used to determine when a French program is cancelled, and so on;
- How RCFS defines a "French hub" and what determines that a centre is French or English and whether French programs are offered in non-French centres;
- Whether RCFS has a way to gather data and feedback without residents directly submitting complaints about their programs;
- How language requirements are managed between full-time and part-time employees and whether a certain level of bilingualism is guaranteed in drop-in programs, and the language competencies of supervisors; and,
- What market research was conducted and media campaigns used to promote French-language programs.
The Advisory Committee received the presentation for information on items 4.1 and 4.2.
ACTION:
- RCFS will provide members of the Advisory Committee with additional data covering a 5-year period as requested in a follow-up email.
- Member Diane Desaulniers has volunteered to receive and consolidate feedback and recommendations from members of the Advisory Committee for the benefit of the working group.
- The Committee Coordinator will follow-up with members of the Advisory Committee on behalf of the Chair to solicit volunteers to form a working group and draft a report for FLSAC Work Plan Goal 1, Activity 1 and FLSAC Work Plan Goal 2, Activity 2.