Community and Protective Services Minutes

Community and Protective Services Committee

Minutes
12

Thursday,
20 August 2020

Electronic Participation

This meeting will be held through electronic participation in accordance with Section 238 of the Municipal Act, 2001 as amended by Bill 197, the COVID-19 Economic Recovery Act, 2020

Notes:    1.      Underlining indicates a new or amended recommendation approved by Committee.

               2.      Except where otherwise indicated, reports requiring Council consideration will be presented to Council on 26 August 2020 in Community and Protective Services Committee Report 12. 

Present:

Chair: J. Sudds
Vice-Chair: K. Egli
Councillors: E. El-Chantiry, M. Fleury, M. Luloff, C. McKenney,    C. A. Meehan

 

DECLARATIONS OF INTEREST

No declarations of interest were filed.

 

CONFIRMATION OF MINUTES

Minutes 11 - 18 June 2020

 

 

CONFIRMED

 

 

EMERGENCY AND PROTECTIVE SERVICES

PUBLIC POLICY DEVELOPMENT

 

1.

RENTAL HOUSING PROPERTY MANAGEMENT BY-LAW AND RENTAL ACCOMMODATION STUDY UPDATE

 

ACS2020-EPS-GEN-0002

CITY WIDE

 

REPORT RECOMMENDATION

That Community and Protective Services Committee recommend that Council approve the Rental Housing Property Management By-law attached as Document 1 and an amendment to the Property Standards By-law (2013-416, as amended) attached as Document 2, as described in this report.

 

Anthony Di Monte, General Manager, Emergency and Protective Services gave a brief introduction and thanked staff for work. He introduced and thanked Valerie Bietlot, Manager, Public Police Development, who gave a PowerPoint presentation with the assistance of the following staff:

  • Jerrod Riley – Specialist, By-law Review

Chair Sudds thanked all for their presentation and all work undertaken to date.   

Following the presentation, Committee Members heard from the following delegations:

  1. * Mavis Finnamore - Tenant
  2. * Ray Noyes - Tenant
  3. * Meagan Wiper - Co-Chair of Ottawa-Vanier ACORN
  4. *Geri Stevens - Co-Chair of Central Ottawa ACORN
  5. John Dickie - Eastern Ontario Landlord Assoc
  6. * Norma-Jean Quibell - Co-Chair of Ottawa West Nepean ACORN
  7. Edith Halmos            - Tenant
  8. * Christine Guilbeault- Brinston - Tenant
  9. Jean Marc Ladouceur - Tenant

[ *         All individuals marked with an asterisk either provided their comments in writing or by email; all such comments are held on file with the City Clerk. ]

Written submissions were received from:

-   Hintonburg Community Association

-   Advocacy Centre for Tenants Ontario

-   Karen Paquette

Many of the delegations spoke on the following items and concerns:

·         While a Landlord Registration system would have allowed for proactive enforcement of these new by-law measures under consideration, and added to the budget for Property Standards, these new proposals are positive steps to ensure every tenant has safe and adequate housing.

·         Presently all the proposals from By-law staff state they would be implemented in 2021, and most delegations thought this was too long to ask people to wait for better services.

·         It should be a requirement that landlords not rent out units to tenants that they know to be infested with pests. Tenants should not have to deal with that problem when they’re taking on a new apartment.

·         It’s so important that there be processes to receive and follow up with tenant requests in writing.

·         These by-laws could be made stronger by requiring landlords to start the process of responding to reports of pests within 24 hours. 

·         Commend staff for consideration of the issues.  All were in support of new pest control provisions by-laws.

Councillor Fleury as Chair of Ottawa Community Housing read a statement which is held on file with the City Clerk’s office.

Questions to staff included, but were not necessarily limited to:

-       Staff are working on a searchable database and building it will be tying in directly to service requests.  They want the systems to speak to each other.  History for property standards and maintenance, and the tenant will be able to see history.   

-       Right of entry is strictly regulated.  If occupant not present to get entry to verify if repairs or carry out work pursuant to warrant through municipal act or court. 

-       Most landlords are good to deal with and responsive to complaints.  There are a few that regularly return to those properties.  With the addition to two resources and using capital maintenance plan and holding them accountable and doing proactive inspections will reduce the call volume to 3-1-1.

-       The new requirements for landlords to provide copy of the treatment plans as documentary evidence and to ensure done effectively.

-       Various communications on this through the City of Ottawa website, that will be beefed up with content and tools support both tenants and landlords. On tenants’ side, producing in multiple languages.  Social media channels.  Aware not all have access and will be looking for other ways to engage.  Large group of stakeholders and rely on community partners to spread that message.

Following questions to staff, members presented their motions and directions to staff.

The report recommendations were put to Committee and CARRIED as amended by the following motions:

 

 

Motion CPS 2020 12/1

Moved by Councillor M. Luloff

Be It Resolved That Section 8 of the proposed Rental Housing Property Management By-law be amended by adding the following subsections to create a record of a tenant service request when requested by the tenant as follows:

            (a)       No landlord or property manager shall fail to provide a written record of a service request to a tenant within 30 days, if such a request is made by the tenant when they submit their service request to the landlord or property manager.

            (b)       The record of a tenant service request must include all information prescribed in subsection 7 (1)(b).

 

CARRIED

 

 

Motion CPS 2020 12/2

Moved by Councillor E. El-Chantiry

WHEREAS the proposed Rental Housing Property Management By-law requires landlords and property managers to deliver “information for tenants” documents to tenants and to obtain the signature of the tenant to show delivery of the initial document, as set out in Section 16,

AND WHEREAS the proposed by-law also that requires that the landlord or property manager deliver updated or revised information for tenant documents to the tenant and obtain a signature to confirm receipt;

AND WHEREAS the requirements for obtaining the signature of the tenant on each updated information for tenant document may be overly onerous for the landlord or property manager from both a practical and costs perspective, and this requirement may not be required,

AND WHEREAS it is also practical to consider additional methods of  delivery of the documents by the landlords to the tenant other than registered mail or courier delivery in circumstances where the tenant refuses to sign the document to confirm receipt,  provided proof of receipt is obtained to show the document was actually delivered,

AND WHEREAS it is also practical to specify that with respect to Section 32 of the proposed by-law, the landlord or property manager is only obligated to post a treatment plan in the building when it is the publicly accessible areas of the building that are being treated, other than a rental unit.

BE IT RESOLVED that that Section 16 and Section 32 of the recommended Rental Housing Property Management By-law be amended as indicated by the following bolded wording and strikeouts:

16.     (1)      Two copies of information for tenants shall be provided with the lease agreement:

(a)  one (1) copy must be provided to the tenant; and,

(b)  one (1) copy must be signed by the tenant as an acknowledgement   of receipt and retained by the landlord with the lease agreement.

(2)          When information for tenants are modified, a landlord or property manager shall:

(a)          issue a revised copy to the tenant in accordance with subsection (4), within 30 days of the modification; and,

(b)          collect the revised copy signed by the tenant within 30 days of the date of issuance; and

(c)          replace the copy kept on file with the revised signed copy.

(3)          Where a tenant refuses to sign acknowledgement of receipt of information for tenants as required in subsection 1(b), a landlord or property manager may issue copy to the tenant in accordance with Subsection 4 and retain proof of issuance.

(4)          For the purposes of Subsection 2 (a), and Subsection (3), issuance of the information for tenants document or revised information for tenants document may occur by the following means:

a)    registered mail, with appropriate receipt of delivery,

b)   courier delivery, with appropriate receipt of delivery,

c)    personal service to the tenant, with receipt of delivery            signed by the tenant,

d)   personal service to an adult in the tenant’s rental unit,            with receipt of delivery signed by the adult in question,

e)    personal service to the tenant, with an affidavit of            service,

f)   personal service to an adult in the tenant’s rental unit, with an affidavit of service, or

g)  Email or other electronic transmission, with proof of delivery and receipt to the tenant.

32.           No landlord or property manager shall fail to post notice of a pest treatment plan in the lobby of an apartment building when the treatment is in a building area accessible to tenants other than a rental unit.

 

CARRIED

 

DIRECTION TO STAFF

That staff speak with the chair of the Accessibility Advisory Committee for consultation regarding problematic language in the report prior to Council if possible.

 

 

 

OFFICE OF THE CITY CLERK

ACCESSIBILITY ADVISORY COMMITTEE

 

2.

ACCESSIBILITY ADVISORY COMMITTEE 2020-2022 WORK PLAN

 

ACS2020-OCC-GEN-0015

CITY WIDE

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend that Council approve the Accessibility Advisory Committee’s 2020-2022 work plan, as detailed in Document 1.

 

Councillor Matthew Luloff as Council representative to the Accessibility Advisory Committee (AAC) thanked the members of AAC for the work they do.  He read a prepared submission from Melanie Benard, Vice-Chair of the committee who was unable to be present at the time. A copy of the submission is held on file with the City Clerk’s office.

The Committee CARRIED the recommendation as presented.

 

RECREATION, CULTURAL AND FACILITY SERVICES

BUSINESS AND TECHNICAL SUPPORT SERVICES

 

3.

COMMEMORATIVE NAMING PROPOSAL – JULIE DUNNIGAN ROOM

 

ACS2020-RCF-GEN-0003

RIVER (16)

 

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name the meeting room in J.A. Dulude Arena the “Julie Dunnigan Room”

 

 

CARRIED

 

4.

COMMEMORATIVE NAMING PROPOSAL – LAURIER CARRIÈRE PARK

 

ACS2020-RCF-GEN-0004

INNES (2)

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name Carrière Park, located at 6601 Carrière Street the “Laurier Carrière Park”

 

 

CARRIED

 

5.

COMMEMORATIVE NAMING PROPOSAL – SANDY RUCKSTUHL GRIDIRONS

 

ACS2020-RCF-GEN-0005

KNOXDALE-MERIVALE (9)

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name the area that consists of the Minto and Confederation Fields at Nepean Sportsplex, 1645 Woodroffe Ave, the “Sandy Ruckstuhl Gridirons”

 

 

CARRIED

 

6.

COMMEMORATIVE NAMING PROPOSAL – STEVE BONK ADMINISTRATIVE BUILDING

 

ACS2020-RCF-GEN-0006

KITCHISSIPPI (15)

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name the Lemieux Island Administrative Building, 1 Onigam St., the “Steve Bonk Administrative Building”

 

 

CARRIED

 

7.

COMMEMORATIVE NAMING PROPOSAL – WRENS WAY

 

ACS2020-RCF-GEN-0007

ALTA VISTA (18)

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name the Heron Corridor, located at 1612 Kilborn Avenue, “WRENS Way”

 

 

CARRIED

 

8.

COMMEMORATIVE NAMING PROPOSAL – GEORGE BRANCATO PARK

 

ACS2020-RCF-GEN-0008

KNOXDALE-MERIVALE (9)

 

REPORT RECOMMENDATION

That the Community and Protective Services Committee recommend Council approve the proposal to name Banner Park, located at 90 Banner Road, the “George Brancato Park”

 

 

CARRIED

 

INFORMATION PREVIOUSLY DISTRIBUTED

 

A

IMPACTS OF CANNABIS LEGALIZATION ON CITY OF OTTAWA SERVICES

 

ACS2020-EPS-GEN-0001

 

 

Motion

Moved by Councillor. M. Fleury

 

BE IT RESOLVED that, pursuant to Subsection 89(3) of the Procedure By-law, Community and Protective Services Committee approve that IPD (IMPACTS OF CANNABIS LEGALIZATION ON CITY OF OTTAWA SERVICES) be added to the agenda for consideration at today’s meeting.

 

CARRIED

 

Councillor Fleury stated that there appeared to be an element missing and additional clarity with regards to Ottawa Police Services.  There is no data on driving under the influence or less drug incidents, important information. Also accessibility is a concern. There are principles adopted by council such as proximity to parks and schools but seem to not be taken seriously.

 

INQUIRIES

Councillor C. McKenney

The summer of 2020 has been unseasonably hot with a number of temperature records broken.

The City has offered cooling centres on an inconsistent basis with geographic gaps in service and not opening centres when the Humidex exceeded 40C.

Will the City Manager confirm that the criteria used to open a cooling centre will be reviewed, revised and presented to the Community and Protective Services Committee for approval before the summer of 2021?

 

ADJOURNMENT

The meeting adjourned at 12:50 p.m.

 

 

_____________________________                    _____________________________

Committee Coordinator                                         Chair

 

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